How to raise a grievance
Email contact@invowealth.com with a description of your concern, your registered account details, and any supporting documents.
What happens next
- Acknowledgement and resolution timeline: We acknowledge within 2 business days and aim to resolve within 15 business days (DUMMY timeline — confirm with compliance).
- If you're not satisfied with the resolution, you may escalate to our Grievance/Nodal Officer (see the Grievance Officer page)
- Unresolved grievances relating to a specific regulated activity may also be escalated to the relevant regulator's grievance mechanism, where applicable